Accessibility statement for ebbsfleetgardencity.org.uk
This website is run by the Ebbsfleet Development Corporation. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is:
We know some parts of this website are not fully accessible, however works are continuously undertaken to improve accessibility and ensure best user experience for our audiences. Upon the launch of the new website, a full accessibility audit will be undertaken in 2024.
Feedback and contact information:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email hello@ebbsfleetdc.org.uk or call on 0303 444 2586.
Address The Observatory, Castle Hill Drive, Castle Hill, Ebbsfleet Valley, DA10 1EE
We’ll consider your request and get back to you in 72 hours
Reporting accessibility problems with this website:
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: hello@ebbsfleetdc.org.uk
Technical information about this website’s accessibility:
Ebbsfleet Development Corporation is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Content that’s not within the scope of the accessibility regulations:
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. We are in the process of improving the accessibility of these or replacing these with HTML where possible. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents published will meet accessibility standards.
Video Content
Pre-recorded video present on the site lacks a text or audio description. This is a failure of WCAG 2.1 success criterion 1.2.1 Audio-only and Video-only (Pre-Recorded); however, this is exempt as it has been created prior to September 2020.
All future video will be clearly marked-up with a media alternative where relevant or will have captions provided. Videos launched via YouTube have subtitles as part of the platform.
Enforcement procedure:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).