Managing your data
Ebbsfleet Development Corporation privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Ebbsfleet Development Corporation, The Observatory, Castle Hill Drive, Castle Hill, Ebbsfleet Valley, SWANSCOMBE, Kent, DA10 1EE, GB
0303 444 2586
hello@ebbsfleetdc.org.uk
What information we collect, use, and why
We may collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Information relating to compliments or complaints
We may collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Recorded images, such as photos or videos
We may collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Correspondence
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To provide information about services provided and projects delivered by Ebbsfleet Development Corporation.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To update the public and provide information on how to access services and initiatives and find out what is happening across Ebbsfleet Garden City.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To respond effectively and accurately to enquiries.
Where we get personal information from
You can find out how long we keep your personal data for on our website: https://ebbsfleetgardencity.org.uk/privacy-policy/
Who we share information with
If we’re required by law to disclose personal data we will do so, in keeping with our obligations.
If you choose to subscribe up to our digital newsletter, we will use your information to send you updates about services you may be interested in. You can unsubscribe at any time by letting us know.
We do not pass personal data to third parties for marketing, sales or any other commercial purposes without your prior explicit consent.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113